Stantec Account Manager - Environmental Services in Rochester, New York

Your Opportunity

Within the Stantec community, we have an Environmental Services (ES) operating unit which includes a team of professionals focused on serving multinational manufacturing companies across their global enterprise. Our services span the entire facility life cycle, including facility siting, environmental permitting, EHS due diligence for acquisitions, EHS support to operating facilities, plant decontamination and demolition, and contaminated land cleanup. Working across our global platform requires not only knowledge of national and local regulations and regulatory enforcement, but also an understanding of political and economic conditions, depth of local expertise, safety, security, language, and culture. Just as important, our clients expect the local team to understand their business drivers and expectations. To meet this challenge, Stantec uses a Global Account Management Structure to provide responsive, consistent delivery of high quality work products. Our structure includes a Global Account Manager who oversees the client relationship, Technical Leaders who direct technical processes, and Regional Client Manager who are responsible for staff assignments and quality.

Your Duties

Stantec is seeking a senior professional to serve as Account Manager within our Environmental Services group. The Account Manager’s role is to understand the client’s growth strategies, initiatives, needs, and expectations and then translate that understanding into project awards. The Account Manager communicates the client’s needs and expectations, leads the marketing and pursuit of new opportunities, coordinates projects awarded to Stantec, and monitors project execution to ensure delivery is consistent with the client’s expectations. The Account Manager works in collaboration with our Technical Leaders and Regional Client Managers to ensure client satisfaction, with the ultimate mission of becoming our client’s trusted advisor.

Our ideal candidate will be geographically located east of the Mississippi and will have pre-existing relationships within manufacturing companies, along with a keen ability to organize information, communicate clearly, manage expectations, and provide a logical framework for customer service. This candidate will have sufficient understanding of our service offerings in order to identify opportunities to grow existing services, offer “other” or new services that meet client needs and expand our geographic coverage for the client.

Leadership

  • Build, grow and develop a team of high performers to deliver a successful project

  • Provide leadership and project management on a wide variety of environmental services

  • Mentor staff as we grow our client base and workload

Business Development

  • Grow 2-3 key accounts with a focus on environmental services

  • Actively participate in regional and national industry groups to advance the Stantec brand

  • Engage our clients in meaningful discussions about their most critical issues and translate those discussions into opportunities to deliver solutions

  • Introduce new Stantec service offerings to their client and exhibit trust that the Subject Matter Experts for these services will be committed to excellence in service delivery

  • Actively participate in proposal and pricing development

Strategic Thinking

  • Identify trends and develop a long-term view of the industry, market and client base

  • Assist in the growth of ES by collaborating with our technical experts in the development of new service areas

  • Anticipate medium and long-term client needs and industry dynamics

  • Innovate and enhance ES’s Manufacturing capabilities, geographic foot-print and integrated approach

Your Capabilities and Credentials

  • Minimum Bachelor’s degree in science or engineering. Master’s preferred

  • At least 10 years of relevant professional consulting experience, demonstrating progressive responsibility

  • At least 5 years of experience with building client relations and developing business

  • Professional background in environmental services, right-of-way acquisition or engineering

  • Experience leading project teams to successful completion

  • Demonstrated experience in team building, delivery of integrated services, and contract negotiation

  • Strong work ethic, sense of humor, and desire for team success

  • Travel is required to manage accounts throughout the US and occasionally internationally

Our people remain at the core of what we do. We want our employees to succeed, however they define it—from accomplishing stimulating, challenging work to becoming leaders in their fields and communities. We are committed to support, foster, and invest in individual success through a culture of opportunity, mentorship, and innovation.

Your well-being, both health and financial, is the focus behind our competitive, flexible benefits plans and compensation programs.

Job ID 34523

# of Openings Remaining 2

Experience (Years) 10

Discipline Environmental Services