Stantec Collections Assistant in Dartmouth, Nova Scotia
Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. Bringing together individuals with diverse backgrounds, talents, and expertise, our 22,000 team members in over 400 locations worldwide are vital to making our Company stronger.
Stantec is looking for a detail oriented and proactive Collections person to join our team. Working in collaboration with our entire accounting team, the Collections person will be responsible for preparing collection letters, processing payments and updating software system with collections activities and payments. Under direct supervision you will communicate with debtors; providing information regarding defaulted accounts, handling disputes and preparing payment arrangements.
Your Key Responsibilities
Performs collections on all defaulted accounts, in accordance with Corporate policies and procedures
Coordinates payment arrangements with debtors in accordance with the Corporate collections policy.
Prepares and manages account correspondence including overdue, final and ad hoc notices.
Field client inquiries on invoices and resolve issues in a friendly manner.
Contact clients to resolve cash application issues, when required and work with other Financial Services staff to communicate a resolution
Performs record retention responsibilities
Performs other similar and related duties as assigned.
Work with Stantec’s Project Managers and Project Administrators to resolve issues in a timely manner.
Your Capabilities and Credentials
Previous collections experience is required.
Understanding of accounting concepts and principles
Ability to work independently with general supervision as well as work well in a team environment.
Ability to interact and communicate effectively with customers, vendors and employees throughout the organization.
Excellent time management skills
Experience in an office environment
Proficient in MS Office and ERP Software
Customer Service skills
Knowledge of administrative processes
Education and Experience
High School Diploma with minimum of 2-3 years experience; or equivalent combination of post secondary education and experience.
Position will primarily work in an office setting.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.
Primary Location: Canada-Nova Scotia-Dartmouth
Organization: BC-1505 Financial Services-Canada East
Employee Status: Regular
Job Level: Entry Level
Job Posting: Nov 7, 2018, 11:17:02 AM
Req ID: 180002E9